Effective Date: 7th of April 2025
1. Account and Data Deletion:
* In-App Deletion: Within the Nabolingoo app, users can easily initiate the account deletion process. This is accessible through the app's settings menu. The process includes:
* Confirmation: A clear confirmation step to ensure the user intends to delete their account.
* Data Review: A summary of the data that will be deleted, including profile information, messages, photos, and any other user-generated content.
* Deletion Request: A straightforward mechanism to submit the deletion request.
* Web Link Deletion: Users can also request account deletion through a dedicated web link provided in our privacy policy and app description. This link directs users to a secure web form where they can submit their deletion request.
* Data Deletion Process: Upon receiving a deletion request, Nabolingoo will:
* Verification: Verify the user's identity to ensure the request is legitimate.
* Data Erasure: Permanently delete the user's account and associated data from our servers. This includes removing the data from all active and backup systems.
* Confirmation: Send a confirmation to the user once the deletion process is complete.
2. Data Retention Practices:
* Retention Period: We retain user data only as long as necessary to provide and improve our services, comply with legal obligations, and enforce our terms.
* Data Categories and Retention:
* Account Information: Retained for the duration of the account's active status. Deleted upon account deletion request.
* Messages: Deleted upon account deletion.
* Photos and Media: Deleted upon account deletion.
* Usage Data: Anonymized and aggregated data may be retained for analytical purposes to improve app performance and user experience. This data does not include personally identifiable information.
* Data Security: All retained data is stored securely, with appropriate safeguards to protect against unauthorized access, use, or disclosure.
3. Transparency and User Control:
* Privacy Policy: Our Privacy Policy, accessible within the app and on our website, clearly outlines our data collection, use, and deletion practices.
* User Notifications: We provide users with clear notifications and confirmations throughout the account deletion process.
* Contact Information: Users can contact us with any questions or concerns regarding their data by using the contact information provided in our Privacy Policy.
Nabolingoo is dedicated to providing a safe and transparent environment for our users. We are committed to upholding the highest standards of data privacy and security, as required by Google Play's User Data policy.
Copyright © 2025 Nabolingoo - All Rights Reserved.